Reservations & Cancellation Policy

• Bookings are confirmed upon full payment. For larger or custom events, we may consider splitting the payment into two tranches, but full payment must be completed prior to the event. We do not make exceptions. To make a reservation, please WhatsApp us at 91266179.

• Pre-payments are non-refundable if canceled less than 48 hours before the event. If canceled between 7 days and 48 hours before, half of the payment can be refunded. In case of an emergency, we will try to postpone your experience to a different day.

Wine & Beverage Options

• Can I bring my own beverages (BYOB)?
  A corkage fee of $12 per person applies to the entire party, regardless of the number of drinks. Please note that we provide a maximum of 2 sets of wine glasses per person. We can supply an ice box, but feel free to bring some ice if you have several bottles to cool.

  For groups larger than 12 people, the corkage fee is waived. Additionally, if your menu spending exceeds $150 per person, the corkage fee will also be waived.

• Are there any service charges, GST, or other fees?
  No, our rates are net, and there are no additional service charges or fees.

Venue & Accessibility

• What are your usual operating hours? Can I stay longer?
  Our typical timings are:

  • Brunch: 11 AM - 2 PM

  • Lunch: 12:30 PM - 3:30 PM

  • Dinner: 7 PM - 10 PM
    We strive to be a bit flexible; however, please keep in mind that the Jungle House is a residential property. To maintain a harmonious environment, we gently turn off the lights during dinner as a courtesy to our staff and neighbors. Thank you for your understanding!

• Can I have the address of the venue?
  Jungle House is near King Albert Park MRT station in Bukit Timah. The full address and directions will be provided upon confirmation of your booking.

• Is there parking on the property?
  Parking inside the property is not allowed, but there is ample parking available outside the villa along the quiet street.

• Unfortunately, only the areas designated for your dining experience are accessible. We kindly ask that you respect the privacy of our residents. Thank you for your understanding!

• Is the venue wheelchair accessible?
  Yes, we are wheelchair accessible on the ground floor. Please check with our staff prior to making a booking for specific arrangements.

• If I make a reservation for my group, will there be other people in the venue?
  If you make a reservation as a group, there may be other parties at the venue during your dining experience; however, they will be placed in a different area of the property, ensuring no interaction.

• Can I join experiences even if I am not able to meet the minimum number of attendees to make a booking for an experience?
  If you’re a small group or a couple, consider our "Tag-Along" formula! As long as our kitchen is open, you can enjoy the same menu in a cozy area of the Jungle House. We’ll accommodate dietary restrictions where possible. Check out our Instagram stories for "Tag-Along" days!

Dining Experience

• Can I play loud music for my party?
  We are in a residential area, so while we can provide music for your enjoyment, we cannot allow loud music. We appreciate your understanding and respect for our neighbors.

• Will I receive the same level of service as in traditional restaurants?
  Unless you arrange for a custom service package, our experiences are designed to be casual and relaxed. If formal service is a must for you, the FITJ experience might not be the right fit.

• Can you accommodate dietary restrictions?
  We make every effort to accommodate dietary restrictions and ensure that every guest enjoys the experience.